Open Door has a Street Outreach & Resettlement worker who is dedicated to help reduce the overall number of people who are rough sleeping and involved in activities such as street-based drinking.
This work is to address street homelessness and related community safety issues, to provide advice and referrals to services such as primary health care, substance misuse services, counselling, housing and benefits. The overall aim is to enable people sleeping rough to address their needs, improve overall health and well-being, find appropriate solutions to end their homelessness and encourage people to lead a more settled way of life.
She describes her work...
“My role is to reach out to homeless people around St Albans. If someone is really homeless I get to know them and offer to help them get into a night shelter and access other services.
In my bag I carry a supply of referral forms and information about benefits. I meet homeless people in all kinds of places, wherever people are sleeping rough - churchyards, cemeteries and so on. Sometimes I start work at 7am and follow up reports of rough sleepers being seen, working late at night as well.”