What we provide

The shelter provides overnight accommodation for up to twelve individuals, with an additional four beds available through the Winter Beds Project between December and April. Furthermore, during severe weather conditions, the shelter can accommodate an additional two beds in the lounge. Open Door provides a safe and welcoming environment for those in need of temporary housing. We believe that every individual deserves warm and secure accommodation. As such, we are committed to providing the highest quality of care possible, with the hope that we can positively impact the lives of those who find themselves homeless..

The Drop-in sessions run Monday-Friday between 2.30pm – 4pm. This service is open to anyone homeless, the Charity provides lunch and the support team (managed by Hightown Housing Association) is available to support guests with benefit applications, housing and health issues.


Hightown Housing Association is responsible for the day-to-day management of the Open Door service.

To find out more call 01727 859113


The Drop-in Service is open from 2.30pm to 4.00pm (Monday – Friday)

For more information on getting help click here

We are a local charity supported by our community. Thanks to the generosity of our supporters, we continue to improve services at the Open Door facility.


With your help people can escape homelessness, find work and lead more settled lives.

One of our former residents got back in touch to say:

“I now have a job, I’m married and have a child. Without the support of the Open Door Charity, it couldn’t have happened. Please help them to turn around people’s lives” 


Having a bed for the night is of immense help to homeless people. But just as important is the dignity of having your own room, and the self-respect gained from talking to others over a meal, or getting help from the drop-in service.


We very much welcome the support of individuals, businesses and community organisations. If you would like to support the Open Door Charity, please consider making a donation, becoming a sponsor or organising a fundraising event.

Please visit the Support us and Donating sections for more information.​